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Shipping

A little about our Shipping Policy...

 

We ship Hope's all natural, preservative free (No Trans Fat) cookies with one thing in mind — TO GET THEM TO YOU FRESH!!!

Normal Business days (non-Holiday Season)

  • To ensure freshness, shipping service is based on destination. We use UPS Ground (for packages going to PA, NJ, DE. NY, MD, VA, DC, CT) or UPS 2nd Day Air (for packages going to all other states).
  • We ship Monday through Thursday - WE DO NOT SHIP SATURDAY and SUNDAY
  • UPS does not ship to P.O. Boxes or APO addresses
  • Although the package does not require a signature, please know that it is up the UPS driver's discretion as to whether the delivery location is deemed safe to leave.

Ground Shipping (1-2 Business Days...not including the day the order is shipped)

 
UPS GROUND (PA, NJ, DE, NY, MD, VA, DC, CT)
Placed On Shipped On Delivered On
Monday Tuesday Wednesday/Thursday
Tuesday Wednesday Thursday/Friday
Wednesday Thursday Friday/Monday
Thursday Monday Tuesday/Wednesday
Friday Monday Tuesday/Wednesday
Saturday Monday Tuesday/Wednesday
Sunday Monday Tuesday/Wednesday

Second Day Air Shipping (2 Business Days, not including the day the order is shipped)

UPS 2ND DAY AIR (ALL OTHER STATES)
Placed On Shipped On Delivered On
Monday Tuesday Thursday
Tuesday Wednesday Friday
Wednesday Thursday Monday
Thursday Monday Wednesday
Friday Monday Wednesday
Saturday Monday Wednesday
Sunday Monday Wednesday

Overnight Shipping

  • For all those "Cookie Emergencies" we do offer UPS Next Day Air service for $55.00. Please call 1-888-COOKIE-9

*All packages are usually processed within 24 hours, in the order in which they were received. This might vary depending on volume but be assured — your cookies are "Specially" baked for you just hours before they are shipped.